Have you ever had problems with delayed parcels?

Not all street addresses are easy to find. Address pins often do not lead to the exact location of the actual building entrance. New buildings are often not directly stored in all address databases, larger buildings often have several entrances and occasionally street names exist twice. Inaccurate address details have a significant impact on parcel delivery and can result in parcels reaching the recipient late or not at all. In conjunction with the company what3words, Heidler Strichcode GmbH has created an interface to various carriers in order to optimize the delivery rate with the help of what3words address information. But what exactly is what3words and how can you benefit from it when it comes to sending or receiving parcels?

what3words is an easy way to find and share addresses and locations. The entire world has been divided by what3words into 3-meter squares and tagged with a unique combination of three random words. This combination of words is now known as a “what3words address”. With just three words, what3words has managed to precisely identify any location in the world, be it the entrance to an apartment complex, a safe place for a delivery or a location in a park or forest.

Heidler acts as an interface between the respective shipper and its carrier. The what3words address ensures improved delivery quality by completing the data record. Heidler thus offers a new feature for transmitting the what3words address from the respective store to the carrier.

Why should a what3words field be added to the checkout page?

  • 22% of shoppers leave additional delivery instructions to help couriers find their way.
  • 30% have difficulty being found by couriers.
  • 34% consider alternative addresses to ensure their deliveries always get to the right place

Integrating a what3words field within your system can significantly improve parcel delivery as addresses can be pinpointed to an accuracy of three meters. Accurate locations are easier to find and communicate, improving delivery efficiency and customer satisfaction.

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